User Guide & Help

Operational Range and Bluetooth Usage in ClicSmart Devices

ClicSmart devices utilize Bluetooth Low Energy (BLE) technology for wireless communication with your smartphone. BLE technology offers power efficiency and broad compatibility with a diverse range of smartphones, supporting a maximum operational range of up to 150 feet.

However, this range can be influenced by several factors:

  1. Smartphone Antenna Capabilities: Specific antenna characteristics of your smartphone can affect the operational range.
  2. Active Applications: The number of applications actively running on your phone may impact the connectivity strength. A less occupied phone can communicate better with ClicSmart devices.
  3. Battery Life: The remaining battery life of your smartphone could also influence the operational range.
  4. House Configuration: The layout of your home, including room arrangement and number of floors, can impact connectivity. For example, if you are in your basement, your connection to a ClicSmart unit on the 3rd or even 2nd floor might be weak or non-existent. Strategic placement of extra power outlets throughout the house can help extend the range.

Remember, effective communication between your phone and ClicSmart devices relies on these variables. Optimizing them where possible can enhance your user experience.

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