Simply Smart Home
{"data":[{"rootCategoryId":"630668000002631212","translationId":"630668000003195331","permalink":"my-photoshare-frame-won-t-connect-to-wifi-27-1-2022","summary":"Having trouble with your PhotoShare frame’s WiFi connection? Whether it’s an initial setup or a sudden disconnection, here’s a straightforward guide to help you check and resolve WiFi connection issues on your PhotoShare frame. How to Verify Your ...","category":{"name":"Troubleshooting","id":"630668000002631254","locale":"en"},"title":"My PhotoShare Frame Won't Connect To WiFi","modifiedTime":"2023-11-27T02:45:20.000Z","categoryId":"630668000002631254","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/my-photoshare-frame-won-t-connect-to-wifi-27-1-2022","createdTime":"2022-01-27T16:34:37.000Z","id":"630668000003195329","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000029564292","permalink":"resolving-email-already-in-use-error-during-signup","summary":"Users attempting to create an account with us may encounter an error message stating their email is \"already in use\". This article aims to provide comprehensive guidance on resolving this issue, ensuring a smooth signup process. During account ...","category":{"name":"Troubleshooting","id":"630668000002631254","locale":"en"},"title":"Resolving \"Email Already in Use\" Error During Signup","modifiedTime":"2023-11-18T04:51:36.000Z","categoryId":"630668000002631254","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/resolving-email-already-in-use-error-during-signup","createdTime":"2023-11-18T04:47:16.000Z","id":"630668000029564290","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003120417","permalink":"how-to-set-up-a-photoshare-frame-out-of-the-box-step-by-step-guide-25-1-2022","summary":"Congratulations! You are about to experience a fun and unique way to enjoy your favorite memories! Don't worry - it's also quick and easy. Please follow the below instructions: 1. Turn on your PhotoShare Frame 2. Connect your PhotoShare Frame to WiFi ...","category":{"name":"How To","id":"630668000003120456","locale":"en"},"title":"How To: Set Up a PhotoShare Frame","modifiedTime":"2023-11-17T00:10:31.000Z","categoryId":"630668000003120456","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/how-to-set-up-a-photoshare-frame-out-of-the-box-step-by-step-guide-25-1-2022","createdTime":"2022-01-25T19:24:07.000Z","id":"630668000003120415","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003195167","permalink":"sending-photos-videos-from-the-photoshare-frame-app-27-1-2022","summary":"The PhotoShare Frame app is FREE and so easy to use! If you downloaded it during the frame set up process, you can skip down to the next section. If you don't have the app just yet, please find it on the App Store or Google Play store, download it, ...","category":{"name":"The App","id":"630668000002631265","locale":"en"},"title":"Sending Photos & Videos From the PhotoShare Frame App","modifiedTime":"2023-11-17T00:09:37.000Z","categoryId":"630668000002631265","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/sending-photos-videos-from-the-photoshare-frame-app-27-1-2022","createdTime":"2022-01-27T16:27:41.000Z","id":"630668000003195165","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003195377","permalink":"my-frame-keeps-showing-the-clock-27-1-2022","summary":"There are two common reasons this could be happening, but don't worry! Both are easy to fix. There is a small light sensor on the bottom right of your frame. This sensor reads the light in the room and will automatically adjust the screen's ...","category":{"name":"Troubleshooting","id":"630668000002631254","locale":"en"},"title":"My Frame Keeps Showing the Clock","modifiedTime":"2023-11-16T21:29:33.000Z","categoryId":"630668000002631254","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/my-frame-keeps-showing-the-clock-27-1-2022","createdTime":"2022-01-27T16:35:43.000Z","id":"630668000003195375","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000021460008","permalink":"invalid-frame-id-error-message","summary":"Got a message saying \"Invalid Frame ID\"? No sweat – we've got you covered. ? Exciting announcement! We've unveiled the new PhotoShare Frame app, brimming with innovative features that you're sure to enjoy. If you're using the previous version, it's ...","category":{"name":"Troubleshooting","id":"630668000002631254","locale":"en"},"title":"Fixing the \"Invalid Frame ID\" Error in the PhotoShare Frame App","modifiedTime":"2023-11-16T21:20:52.000Z","categoryId":"630668000002631254","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/invalid-frame-id-error-message","createdTime":"2023-06-30T18:38:34.000Z","id":"630668000021460006","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003195249","permalink":"creating-your-photoshare-frame-account-27-1-2022","summary":"Congratulations! You are about to embark on a fun and exciting journey with your PhotoShare Frame! We hope it brings you lots of smiles :) Let's get started! (You might find this video very helpful - Creating Your PhotoShare Frame Account) 1. ...","category":{"name":"The App","id":"630668000002631265","locale":"en"},"title":"Creating Your PhotoShare Frame Account","modifiedTime":"2023-11-16T21:08:54.000Z","categoryId":"630668000002631265","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/creating-your-photoshare-frame-account-27-1-2022","createdTime":"2022-01-27T16:28:20.000Z","id":"630668000003195247","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003195208","permalink":"adding-a-frame-to-your-photoshare-frame-app-27-1-2022","summary":"The more frames in your network, the more fun it is to send photos! So once your friends and family members get PhotoShare frames of their own, you can all share your favorite memories. To add a new frame to your network for sharing photos with ...","category":{"name":"The App","id":"630668000002631265","locale":"en"},"title":"Adding a Frame to Your PhotoShare Frame App","modifiedTime":"2023-11-16T21:06:51.000Z","categoryId":"630668000002631265","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/adding-a-frame-to-your-photoshare-frame-app-27-1-2022","createdTime":"2022-01-27T16:28:04.000Z","id":"630668000003195206","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003195290","permalink":"installing-the-photoshare-frame-app-27-1-2022","summary":"Installing the PhotoShare Frame app is easy - and it's FREE! Simply visit the Apple App Store or Google Play store on your smart phone and tap to download the PhotoShare Frame app. Please note that we have released a new and improved PhotoShare Frame ...","category":{"name":"The App","id":"630668000002631265","locale":"en"},"title":"Installing the PhotoShare Frame App","modifiedTime":"2023-11-13T21:58:33.000Z","categoryId":"630668000002631265","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/installing-the-photoshare-frame-app-27-1-2022","createdTime":"2022-01-27T16:28:47.000Z","id":"630668000003195288","locale":"en"},{"rootCategoryId":"630668000002631212","translationId":"630668000003195126","permalink":"photoshare-frame-quick-start-guide-27-1-2022","summary":"Set Up Your Frame Turn on your PhotoShare Frame: Use the included AC power adapter to plug your PhotoShareFrame into an available outlet. Connect your PhotoShare Frame to WiFi: After selecting your time zone, you will be prompted to select yourWiFi ...","category":{"name":"The Frame","id":"630668000005191014","locale":"en"},"title":"PhotoShare Frame Quick Start Guide","modifiedTime":"2022-04-06T19:23:34.000Z","categoryId":"630668000005191014","webUrl":"https://switchmate.zohodesk.com/portal/en/kb/articles/photoshare-frame-quick-start-guide-27-1-2022","createdTime":"2022-01-27T16:26:30.000Z","id":"630668000003195124","locale":"en"}]}